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Frequently Asked Support Questions...

From this page you can access some answers to frequently asked support questions. We
suggest that you try some of these solutions before calling out a tech, or bringing your computer in for service.


Please note.... The answers provided from the links on this page are not the only possible answers to these issues.
Nova Computers assumes no responsibility for the loss of data or other damages caused by incorrect use of the information provided in the links below.

Please select from the list below...

GENERAL PROBLEM
DETAIL
     
COMPUTER FAILS TO BOOT
  
My computer halts on a blue screen with white text. I can not get to windows in Safe or Normal Mode and Last known good configuration fails also.
 
 
My Computer simply will not come on. There is no light, no sound, nothing is happening...
 
PRINTING ISSUES
  
Printer Fails to print.
   
***Special note about USB Printers
 
INCREASING PERFORMANCE
  
My System is not working correctly. I think there might be a virus or spyware? What should I do?
 
 
Computer is running slow. What should I try first?
 
NETWORK ADDRESS CONFLICT
 
Computer is reporting a conflicting IP address.
     
WIRELESS NETWORKING
  
My Wireless Network will not connect. What should I try?
 
WIRELESS KEYBOARD AND MOUSE PROBLEMS
 
Wireless Keyboard and Mouse will not Connect
 
MONITOR PROBLEMS
  
My Monitor is on and the power light is lit, however it does not appear to be working.
 
USING SYSTEM RESTORE TO RECOVER
 
System Restore Instructions.
     
NETGEAR SC101 DOES NOT
SHOW UP IN MY COMPUTER.
  
Zetera Service Failure to Start.
     
Vista Clock Problems
 

Setting Clock Automatically using
Internet Time Server.

     
Quickbooks file corruption
Wireless Netowrks, .net2.0
and Quickbooks (Note)
 
 
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